Carol-Anne. Receptionist. Carer. Matriarch. English Teacher. Museum Collection Manager.

“My vision is that people can access appropriate care when and as it's needed. It shouldn't even be an issue. You’re sick, you go to the GP and get whatever support you need... Rather than the drama that it is now.”

How did your relationship with One Door start?

Very simply, I applied for a position at the end of 2007 and that was with the reception. I’ve just stuck around because I believe in the organisation and what we're trying to do.

What are the things you like about One Door?

That we're grassroots, so our members have lived the experience which is so important for us, it’s why the support groups work so well. We’re passionate about treating people as equals. Mental illness is sometimes not the most important thing in someone's life; people are much more than their mental illness. 

What is your vision for the future of mental health care in Australia?

My vision would be that people can access appropriate care when, and as, it's needed. It shouldn't even be an issue, you should be able to go to the GP, get whatever it is or the help that you need is. Rather than the drama that it is now. Some people deny that they have a problem, because of the fear and the stigma. I would love for mental health services and programs to be person-centered, and flexible, so that they suit the person rather than the service.

What is one thing you’d like to change about mental illness?

I've noticed that society tend to blame people with mental illness, for their mental illness. That's the thing that needs to change, so that the blaming doesn't happen. There’s a lot of shame and guilt going on and I'd like that to change.

Personal Stories - Carol-Anne