How to Apply

Applying for the National Disability Insurance Scheme (NDIS)


Unlock the NDIS in five easy steps

1.    Choose your door – what’s best for you?

Think about what you need and what services you currently use. What’s important to you? What would you like to change? What new things would you like to try?

Are you eligible? 

2.    Get your key – get ready for the NDIS

The National Disability Insurance Agency (NDIA) is the agency that decides who is eligible to access the NDIS.  This starts with an Access Request Form (ARF), which you will need to request from the NDIA by calling 1800 800 110 and this form will be sent out to you in the post.  You’ll need to give information about the way your mental health condition impacts on your activities and functioning on a day to day basis and return the form to the NDIA with your supporting information. This information helps the planners to decide what they can offer you. 

If you are a client of One Door we can help you to collect the information you need, fill in the form so you are able to send it to the NDIA.  We can also include in your supporting information how important your support people are. Your support people can be members of your family, your carer, your support worker or anyone else who is important to you.

The NDIA will look at your completed form and decide whether you’re eligible for the scheme. If you’re eligible, you will receive a letter to confirm your eligibility.  A Local Area Co-ordinator (LAC) will make contact with you to set up a planning meeting to develop your NDIS plan.

3.    Open the door – meet your NDIS planner, make a plan

This meeting is to tell the NDIA Planner about which door you choose. You’ll talk about what you need, what’s important to you, what you’d like to do in your life.

A few tips for this meeting:

  • It’s all about you, your goals and what you need to achieve them.
  • Write down your goals, or audio record them, so that you are able to discuss them in the meeting.
  • A family member or support worker can help you prepare.
  • We recommend you take a support person with you. This could be a support worker, or a family member. The Planner will talk mostly to you.

When the NDIA offers you a plan...

4.    Walk through One Door, meet with us and put your plan into action

Your plan gives you the freedom to choose who supports you. One Door Mental Health knows that you are the expert in your own life. We hear what you want and we help you to make it a reality.

One Door Mental Health can:

  • Help you to put your plan into action by providing the individual services you need; and/or
  • Provide you with a Co-ordinator of Supports (CoS) to assist you with putting your plan into place.  (If this funding has been allocated in your plan)

5.    Welcome to the life you want – do what’s important for you

You have choice and control over the services, programs and providers you use to achieve your goals.  The NDIS is here to support you.


NDIS | Support | Recovery

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