One Door Newcastle

182a Maitland Road
Mayfield NSW 2304
02 8315 1450

 Monday  9:00 am - 3:00 pm
 Tuesday  9:00 am - 3:00 pm
 Wednesday  9:00 am - 3:00 pm
 Thursday  9:00 am - 3:00 pm
 Friday  9:00 am - 3:00 pm


Welcome to One Door Newcastle

One Door Mental Health is the hub of mental health supports and services in the Hunter region. Available at One Door Newcastle is:


One Door is your NDIS mental health specialists in the Hunter region. We are here to help our clients transition over into the NDIS. If you already have an NDIS package you can spend your package on One Door’s range of evidence-based services and supports.

NDIS activities:

  • Co-ordination of Supports
  • Individual support work (service delivery) 

Carer Services:

One Door Carer Services provides people looking after those living with mental illness with individual support services, education and training to help cope with the challenges you may be experiencing.

One Door Carer Services also delivers the NSW Family & Carer Mental Health Program (FCMHP). Our Carer Advocates are available in Newcastle. A range of individually tailored support services are available either one on one or in groups.

NSW Family & Carer Mental Health Program (FCMHP)

One Door Mental Health is the service provider for the NSW Family & Carer Mental Health Program in partnership with five Local Health Districts (LHD). The five LHDs involved are Hunter New England, Murrumbidgee, Southern NSW, South Western Sydney and Sydney. The FCMHP is funded by the NSW Ministry of Health. One Door employ Carer Advocates to deliver this program to those who support someone living with a mental illness.

One Door Carer Advocates give you practical support at what can be a very difficult time for your family. They will support you with information to cope, help in building a network of support people, assistance in navigating the mental health system and the National Disability Insurance Scheme (NDIS). A loved one’s mental illness diagnosis can be a hard time for the family, One Door’s Carer Advocates are available to help you access the supports and services you need but may not know exist.

Centre-Based Services - Sunflower Centre:

One Door Sunflower Centre Newcastle also houses Centre-Based Services. Centre-Based Services are a place you can go to take part in activities to help you on your mental health journey.


  • Computer skills 
  • Cooking groups
  • Creative writing and poetry
  • Let's jam - for budding musicians
  • Arts & Crafts and knitting/crocheting
  • Let's talk about Mental Health (Guest Speakers)
  • NDIS information sessions and Carer Education sessions
  • Physical health activities eg Tai Chi, Swimming
  • Social outings, excursions
  • Men's social group
  • Women's business
  • Newcastle Mental Health Support Group for carers and consumers

Download or view our current calendar of activities (PDF 336.8KB)

Read more about our Centre-Based activities, groups and times 

Individual Support

One of the key aspects of your recovery journey is the everyday support to help you lead the life you want to lead and achieve your goals. One Door Individual Support offers services that can be tailored to your needs including mentoring, support in developing relationships, goal setting, education, employment and much more. Individual Support services include Personal Helpers and Mentors (PHaMS), funded by Department of Social Services. 



On Fire - Young Carers:

On offer are two main activities:

  • Regular fun days occur throughout the year, offering participants the chance to meet new friends in similar family situations, have fun, and have a break.
  • Two day camps are run twice a year, combining fun activities, peer support, mental health and wellbeing groups, life skills and respite.

On Fire can be accessed through referrals from schools and health services or families can self-refer. This program is funded by the Department of Social Services.

Youth Support:

One Door Newcastle provides one-one-one and group support for young people living with mental illness.

Contact us to help you get the right help in Newcastle.