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The NDIS may not work well all the time for all people. If you have complaints or other issues with your treatment through the NDIS, you have a number of avenues for feedback and complaint.
You also have some legal rights in your treatment by the NDIA. Here is a website outlining your legal rights: http://ndisrights.org.au/fact-sheet/dealing-with-service-providers/
If you would like to organise a speaker on NDIS complaints and the Commonwealth Ombudsman, please contact Hugh Worrall, Support Groups Facilitator at firstname.lastname@example.org.